F.A.Qs
What is GSG Sports?
GSG Sports is a company that supplies premium gym equipment and body wear for Men and womens performance and wellness. Our products are made with durable materials and ergonomic design to help you train effectively and comfortably. Whether you need equipment for cardio, strength, or flexibility, or body wear for protection, support, or style, GSG Sports has a product that meets your expectations.
What types of shipping options do you offer?
At GSG Sports, we offer two convenient shipping options to meet your needs: Express Delivery and Standard Delivery. Express Delivery ensures your order reaches you within 2 - 3 business days, while Standard Delivery offers a cost-effective option with an estimated delivery time of 5 - 7 business days.
How long does it take to process my order?
We strive to process your order promptly, typically within one to two business days. During this time, we carefully prepare your package for secure shipment.
Can I track my order?
Yes, you can track your order’s progress with a tracking number provided upon shipment. Easily track your package through the courier service website or their tracking portal.
How are shipping rates calculated?
Shipping charges are calculated based on factors such as order weight, selected shipping method, and destination address. You can review the applicable rates during checkout.
How do I return or exchange an item?
If you wish to return or exchange an item, please contact our customer support team within 3-5 days of receiving your order. We will provide you with a return or exchange authorization number and instructions for returning the item. Please note that returned or exchanged items must be in their original condition, with all packaging and tags intact.
How do I contact customer support?
Our customer support team is available to address any inquiries related to your shipment. You can contact us via email gsgplanet.uae@gmail.com or phone +971 551 504 378